Frequently Asked Questions
Common questions across all our services. For more detail on a specific service, see Home Hearing Tests, Hearing Aids or Ear Wax Removal.
- What services do you help arrange?
- Hearing tests, hearing aid fittings and upgrades, and ear wax removal (microsuction) — all with a qualified, independent audiologist. See our Home Hearing Tests, Hearing Aids and Ear Wax Removal pages for details on each.
- Do you offer home visits?
- Yes, across all our services, for anyone who finds it difficult to travel to a clinic — including elderly parents being booked for by an adult child. Let us know when you enquire.
- Which counties do you cover?
- Sligo, Galway, Donegal, Cavan, Roscommon, Leitrim, Mayo, Clare, Westmeath and Longford.
- How much does an appointment cost?
- Cost depends on the service and, for hearing aids, the technology involved — best discussed directly once the audiologist knows what you need. The PRSI Treatment Benefit scheme may help toward the cost of a hearing aid.
- How do I book an appointment?
- Use the enquiry form on this site. We review every enquiry and get back to you — usually the same day — to arrange a time that suits you.
- Can I book on behalf of someone else, like a parent?
- Yes — this is one of the most common reasons people get in touch with us. Include their details and your own contact number when you enquire.
- Is my information kept private?
- Yes. We collect the minimum needed to arrange your appointment, and don't share it beyond what's necessary. See our Privacy Policy for full details.
- Do you diagnose hearing conditions yourselves?
- No — we facilitate booking with a qualified, independent audiologist, who carries out any assessment. We don't provide medical diagnosis ourselves.
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Leave your details and we'll call you back, usually the same day, to arrange an appointment at home or in a clinic.